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For those who are new to management or for managers who want to improve their effectiveness, this session develops the skills to manage and motivate high-performing teams, get the best out of others, and manage performance.
• The core behaviours required to be a good people manager.
• The importance of investing time in your people.
• Understanding and adapting your management style for more successful interactions with others.
• Briefing and delegation tips for motivating employees to give their best effort.
• Methods for structuring a feedback conversation and managing performance.
• Tips for managing upwards.
Through group discussions, case studies and individual exercises, participants apply their learning to overcome common management challenges such as doing rather than delegating, avoiding difficult conversations and managing their own and others’ workloads.
