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Learn the key principles of line management and approaches for managing and improving performance through group discussions, case studies and exercises based on common line management challenges.
• Behaviours that create trust and a desire to collaborate
• How to facilitate high levels of performance and motivation
• Understanding and adapting your management style for more successful interactions with others
• Steps for preparing for and running an appraisal
• Techniques for giving feedback and having difficult conversations
• Developing potential through meaningful goals that achieve the desired results
• Ways to identify and support development needs
Through group discussions, case studies and individual exercises, participants apply their learning to overcome common management challenges such as doing rather than delegating, avoiding difficult conversations and managing their own and others’ workloads.
